Jailed: 911 Operator Who Ignored Emergency Calls Because She “Wasn’t in the Mood

Jailed 911 Operator Who Ignored Emergency Calls Because She “Wasn’t in the MoodJailed 911 Operator Who Ignored Emergency Calls Because She “Wasn’t in the Mood

This 911 operator named Crenshanda Williams got sent to jail. Why, you ask? Well, she thought it was a good idea to hang up on thousands of callers just because she wasn’t in the mood to talk. Can you believe that?

Being a 911 operator is a serious job. People are calling in times of emergencies, needing immediate help. Can you imagine the stress and fear they must be going through? And this Williams lady, she just couldn’t be bothered to talk on the phone.

Now, it may sound like a joke, but unfortunately, it’s not. Williams landed herself in jail for 10 days over her careless and irresponsible actions. It’s a good thing someone finally caught on to her nonsense and put an end to it.

An unconscious woman, a robbery in progress, cars racing on the interstate: All of these incidents led people to call Houston’s 911 system — but not for long.

These were among thousands of calls that were cut short by an operator who Harris County prosecutors said simply hung up on the callers. That former operator is Crenshanda Williams , who has been sentenced to 10 days in jail and 18 months of probation on two counts of interfering with an emergency telephone call.

“Ain’t nobody got time for this. For real,” Williams was recorded saying after ending a call in which a security guard had tried to report two cars driving at high speeds on Interstate 45 South, according to a 2016 report from local KPRC TV.

Williams worked at the Houston Emergency Center for about a year and a half before she was fired in 2016. Her supervisors had realized Williams was responsible for cutting off emergency calls after just a few seconds, often forcing callers to try again — and to wonder why they couldn’t get help.

At the time, Williams reportedly told police that she simply didn’t want to talk to anyone. Her attorney recently said, “She was going through a hard time in her life,” according to the Houston Chronicle.

In March 2016, Hua Li, an engineer, called 911 to report an armed robbery at a convenience store. He had just run out of the store and was calling from the parking lot. On his way out, he heard gunshots.

“They just said, ‘This is 911. How can I help you?’ I was trying to finish my sentence, and we got disconnected,” Li later told KPRC.

“Ain’t nobody got time for this. For real,” Williams was recorded saying after ending a call in which a security guard had tried to report two cars driving at high speeds on Interstate 45 South, according to a 2016 report from local KPRC TV.

Williams worked at the Houston Emergency Center for about a year and a half before she was fired in 2016. Her supervisors had realized Williams was responsible for cutting off emergency calls after just a few seconds, often forcing callers to try again — and to wonder why they couldn’t get help.

At the time, Williams reportedly told police that she simply didn’t want to talk to anyone. Her attorney recently said, “She was going through a hard time in her life,” according to the Houston Chronicle.

In March 2016, Hua Li, an engineer, called 911 to report an armed robbery at a convenience store. He had just run out of the store and was calling from the parking lot. On his way out, he heard gunshots.

“They just said, ‘This is 911. How can I help you?’ I was trying to finish my sentence, and we got disconnected,” Li later told KPRC.

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