Portland, OR – A liquor store clerk who collapsed from a fatal heart attack was robbed in his final moments, and police are now searching for the man who took advantage of the medical emergency instead of helping.
According to information shared by the Portland Police Bureau, the incident happened around 6:15 p.m. on October 25 at Bins & Barrels, where 53-year-old Jason Hay suddenly went into medical distress. As staff and customers tried to save his life, a man slipped behind the counter and stole cash before running away.
Details of the Emergency and the Theft
Investigators say the suspect made his move while Hay was unresponsive on the floor. The thief reportedly went through Hay’s pockets and took money from the back office before fleeing. Police described the act as a crime of opportunity, noting there is no indication it is part of a larger pattern.
Mike Benner, a public information officer with the bureau, explained that the suspect acted while bystanders were focused on assisting Hay.
Surveillance Footage Raises More Questions
Bins & Barrels manager Michelle Maurer told reporters that security video shows the suspect behaving like a helper before revealing his true intentions.
In her words:
“One man came in and acted like he was trying to help, even took Jason’s pulse, when it was obvious he was patting Jason down to find his wallet.”
Maurer added that footage showed the man later walking into the back office and grabbing bank bags when he noticed the change safe was open.
Remembering Jason Hay
Hay had worked at the store for about a year and quickly became known for his sincere connection with customers. Co-workers said he made it a priority to learn every customer’s name, and community members described him as warm, patient, and always willing to lend a hand.
A vigil held Monday drew a large crowd of grieving customers, friends, and family. One store employee shared a memory:
“He made an effort to know every single person’s name who walked through that door.”
Hay spent most of his life in Portland and was the sole provider for his family, leaving behind a wife and a 15-year-old son. A GoFundMe campaign has been launched to help support them during this unexpected loss.
Family’s Heartbreaking Belief
Hay’s sister, Jessica Jones, told the crowd at the vigil that she believes her brother likely recognized the man who stole from him.
“That’s the heartbreaking part — it was somebody that he knew. Somebody he trusted.”
This revelation has intensified community outrage, with many calling for the suspect to be quickly identified and arrested.
Community Reaction and Ongoing Investigation
The case has shaken the neighborhood, prompting renewed discussions about safety and compassion. Many residents expressed disbelief that someone could commit theft during a life-and-death emergency.
Police continue to investigate, and authorities are urging anyone with information to come forward. Witness tips and video evidence may help identify the thief more quickly.
How the Public Can Help
Portland police ask anyone with information about the suspect to email crimetips@police.portlandoregon.gov and mention case number 25-259043.
Community members hope that new leads will emerge soon, giving Hay’s family a measure of justice as they mourn his loss.
A Community Mourns a Beloved Clerk
Jason Hay’s death and the circumstances surrounding it have touched many in Portland. Loved ones say he was the type of person who believed in kindness and connection, and they hope the public will “pay it forward” in his memory — a message shared widely during the vigil.
As the investigation continues, the community’s focus remains on honoring Hay’s life and ensuring his family receives the support they urgently need.
Share your experiences in the comments below.
