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There’s a class action lawsuit against PepsiCo! Have you ever discovered an empty spot when you opened a bag of snakcs? This is what happened with PepsiCo; a lot of customers say they were duped by the firm because it used a lot of slack-fill, or empty space. Because of this, customers believed they were purchasing more than they actually were. Additionally, the action illustrates how this impacts fair competence in the marketplace.
We may be surprised to learn how frequent these kinds of behaviors are. Let’s learn more about the origins of this PepsiCo case and the company’s response. Let’s begin!
The lawsuit
Bonnie Reyes, a PepsiCo customer, initiated the class action lawsuit against PepsiCo Inc. in a California federal court. The business sells PopCorners, a puffed rice snack. Reyes argues that the snack’s packaging was somewhat bare and had little practical purpose, leading customers to believe they were purchasing more than they actually were.
Slack-fill
It is alleged that PepsiCo put slack-fill on its packaging to give the impression that there was more product within. However, what is slack-fill? To clarify, there are two kinds of slack-fill:
- Functional slack-fill: this is when there is an empty space inside the packaging with a logical reason. For example, some companies do this to protect the product inside, guarantee the product being fresh or match legal requirements.
- Non-functional slack-fill: this is the opposite, when there is an empty space that doesn t match any legitimate function. This space is only used to make the packaging look bigger.
Arguments behind the class action
When PopCorners customers opened the treats, they felt defrauded. This was the primary justification for the class action, but let’s examine them all:
What the action is demanding
Reyes intends to lead a class action lawsuit on behalf of all Californian consumers who purchased PopCorners for their own use throughout the previous four years. Among the claims are the following: formal class action recognition; PepsiCo’s economical compensation; a reimbursement for impacted customers; a change to the packaging that indicates the amount of product in it; legal costs and fees; and the possibility of a jury trial.
This has happened before
The actions taken against PepsiCo are comparable to those taken against other businesses. Consider e.l.f. Cosmetics, which has been charged with similar offenses involving goods such as Holy Hydration! The Glossy Lip Stain with the Gentle Peeling Exfoliant. Up to 50% of the slack-fill in both packages was non-functional.
Therefore, if you don’t want to return home and discover that you were given less for the same amount, pay more attention to the items you purchase the next time. Bonnie Reyes is standing up for her consumer rights, and we should all follow suit. This slack-filling has grown common, don’t you think?
